Operations Manager for creative teams: project management, delivery and design.
My career is a side scroller. Pick a character, then walk from school through hospitality, design and operations, and watch them level up.
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2010 to 2014
National Senior Certificate with a bachelor’s pass. Secretary of PAW (Protection of Animals Worldwide), ECO member and part of the Equestrian Team.
Half Colours, a Merit Certificate for English and Business Studies, an Academic Scroll, and provincial show jumping and dressage.
2016 to 2017
Client Liaison, Warehouse Manager and Relationship Manager at KEVRO / BARRON, then Restaurant Manager at Kaffiene (Aug 2016 to Feb 2017).
On the side: German Level 1 (BLI), Ciro Coffee Academy IBT training, 10 days volunteering on the Logos Hope, and part-time Graphic Design and Photography study.
2017 to 2019
Barista and Bar Manager at Bocadillos (2017 to 2018), then Assistant Manager at STIR Coffee Co. (2017 to 2019).
City & Guilds Level 2 Award in Barista Skills (Oct 2017) and the Altitude Ministry Team (Oxygen Life Church, Dec 2017).
Designed for Oxygen Life Church (2017 to 2019).
2018
Advanced Diploma in Graphic Design, awarded with Distinction (27 April 2018). Shaw Academy, now Upskillist.
Studied photography part time alongside it.
Agency One (2018 to 2019): designed and coded email marketing campaigns.
2020 to 2021
Senior Graphic Designer at Downtown Print & Copy (Jan to Apr 2020), then Junior Graphic Designer at Food Concepts 360 (May to Sep 2021).
At Downtown I was the senior designer: all the design work, and print prep for every incoming job.
At Food Concepts 360 I designed menus, logos, social and email campaigns, and a restaurant website.
2021 to 2022
Operations Assistant to the CEO at Food Concepts 360 (Oct 2021 to Feb 2022).
Ran operations and staff for three restaurants and two other businesses, one in Saudi Arabia, and processed payments on the CEO’s behalf.
2022 to now
Next
Where I’m heading: running operations for a creative business, and one day the C-suite. There is a lot more to learn first.
First, a coffee chat? I hold a City & Guilds barista award, so I will happily make it.
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Outside the game
References available on request.
Operations Manager: project management, delivery and design
061 512 6095 trys.viv@gmail.com
Book a 20 minute chat
Dedicated and adaptable designer turned operations manager, with a Distinction in Graphic Design and four years running client delivery at a creative agency. I scope and estimate work, keep a multi-disciplinary team on time and on quality, and build the systems and tools that make that repeatable. I still design. There is plenty more I want to learn, and I look for people to learn it from.
Mar 2022 to present
Operations Manager (Delivery Lead), 11&1 Agency
Oct 2021 to Feb 2022
Operations Assistant to the CEO, Food Concepts 360
Ran day-to-day operations and staff management across the CEO’s three restaurants and two other businesses, one based in Saudi Arabia, and was trusted with delegated financial access to process payments on his behalf.
May 2021 to Sep 2021
Junior Graphic Designer, Food Concepts 360
Designed menus, logos, social media campaigns and email marketing for the group’s restaurants, including the brand, menus and website for Bistro Vin De Boeuf and the branding and campaigns for Off the Menu Food Emporium.
Jan 2020 to Apr 2020
Senior Graphic Designer, Downtown Print & Copy
Senior designer responsible for all design work, and for preparing every incoming job for print.
2018 to 2019
Agency One
Digital marketing agency: designed and coded email marketing campaigns.
2017 to 2019
Assistant Manager, STIR Coffee Co.
2017 to 2019
Oxygen Life Church
Social media posts, presentation graphics and coffee shop graphics, plus some photography.
2017 to 2018
Barista and Bar Manager, Bocadillos
Aug 2016 to Feb 2017
Restaurant Manager, Kaffiene
2016
Client Liaison, Warehouse Manager and Relationship Manager, KEVRO / BARRON
Advanced Diploma in Graphic Design (Distinction), Shaw Academy (now Upskillist), 2016 to 2018. Awarded 27 April 2018. Studied photography part time alongside it.
National Senior Certificate (bachelor’s pass), Victoria Park High School, 2010 to 2014. Subjects: English Home Language, Afrikaans First Additional Language, Mathematics, Physical Sciences, Life Sciences, Business Studies, Life Orientation.
Reading, photography, music, travelling and riding.
Available on request.